Hi @CHK6,

 

Due to the non-validated (non-secure) nature of this Community forum, we're not able to provide specific account information here. That includes product dates, email addresses, or any other data that can only be seen by agents after validating your account with them. This is to protect the security of your account. Please contact the customer care team at the most convenient number to you in the link below.

 

While the system is unable to extend expiration dates, or prevent auto-removal of unpaid data, GoDaddy is offering Covid-19-related discounts to help with customer difficulties on a case-by-case basis. This is meant to help our customers with the ability to extend the contract on their products to retain them in the account. Please request a supervisor on your call or chat to request assistance with these discounts. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

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