WhoisGuard protected domain

We found out that our domain contacts have all been changed to WhoisGuard, Inc in Panama. When we contacted them they stated that the registrar has to change contacts. GoDaddy is not a WhoisGuard vendor and support says they have no way to change, since confirmations go to 4d8f557118924f8cb292ef1b55acbd6d.protect@whoisguard.com.  

 

Any ideas?