It seems like WP premium support is a huge fraud!! I paid for the support and still have 2 tickets remaining, when I try to submit ticket, which is a part of the catalogue (install a theme), the system message is We were unable to create a new task at this time, please try again or contact support!! Am I not contacting support already?? Why do I need to spend more money and contact another support so that they can contact another support??? How ridiculous is that!
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