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Download a gift certificate as the purchaser

When a customer places an order for the gift certificate and the order is complete, the purchaser of the gift certificate will receive the document in their e-mail with the gift certificate PDF attached. The gift certificate will also be available in their My Account area.

  1. Customer places an order for a gift certificate product.
  2. Upon successful payment, the gift certificate purchaser will receive the gift certificate PDFs as attachments in the Processing Order and Completed Order emails.
  3. At this time, the purchaser can also find the gift certificate in their My Account > Gift Certificates area to view and download the gift certificate PDF.

Note: Once a gift certificate has been fully redeemed (i.e. there’s no remaining value), the status will change from “Active” to “Redeemed”.

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