Workspace Email Help

Manually configure email set up on Thunderbird

Learn how to manually configure your Workspace Email account settings on Thunderbird, in case the account detection tool fails. (Set up your email using an auto discovery tool.)

  1. If Thunderbird does not accept your account information, click Manual config. Click manual config
  2. Enter the IMAP SSL settings:
    Server hostnamePortSSL/TLSAuthentication
    Incoming (IMAP) imap.secureserver.net993SSLNormal password
    Outgoing (SMTP) smtpout.secureserver.net465, 587SSLNormal password
    Username Workspace Email address

    Note: You can also use POP3 to configure your Workspace Email account settings. See Use POP settings to add my Workspace Email to a client.

  3. Click Re-test.
    Click re-test
  4. Click Done.
  5. Test that your email is set up properly by sending yourself a message from your webmail. When you receive it, reply from Thunderbird to test your outgoing server settings.

    Note: If Thunderbird still cannot verify your account information, please contact customer support

More info

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