Request delegate access to my reseller customer accounts
If you need to help a customer manage their account, request delegate access in the Reseller Control Center (RCC). Delegate access lets you manage your customer's account without needing the account's password.
Required: To access your customer's account, you'll need to have two-step authentication enabled on your GoDaddy account.
- Sign in to your Reseller Control Center (use your GoDaddy username and password).
- Select Reports and then click Customer Lookup.
- Click on the customer name for the account you want to access.
- Click Request Access and select your preferred access level. Your customer will receive an email to approve your request.
Note: You only need to request access for existing customers, or if you want to make purchases using delegate access. All new customers automatically have limited access enabled.
