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Microsoft 365 from GoDaddy Help

Set mail destination for my domain at another company

Since your domain name is at another registrar or in another account, you need to add TXT, CNAME, MX, and SRV records before you can begin using your Microsoft 365 from GoDaddy email. Your details are in your Email & Office Dashboard.

  1. Sign in to your account at the other company.
  2. TXT Record: Find where to add a TXT record and enter the details we show in your Email & Office Dashboard.
  3. CNAME Records: Find where to add a CNAME record and enter the details we show in your Email & Office Dashboard.
  4. MX Records: Find where to add an MX record and enter the details we show in your Email & Office Dashboard.
  5. SRV Records: Find where to add an SRV record and enter the details we show in your Email & Office Dashboard.

Help for specific companies:

Related steps

  • Have GoDaddy check your new DNS settings by signing in to your account and selecting I updated these settings. Check, please! You'll get an email when your Microsoft 365 address is ready to go.
  • Then, set up your email on your devices.

More info

  • If you have existing mail destination records on your domain, you'll need to remove the old records before your Microsoft 365 email will work.