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Verifying the sender email address for WooCommerce emails


When you send an email to your customers, they’ll see a name and email address as the email sender. To increase trust and brand loyalty, you’ll want to use a familiar name and your store domain. For instance, if your store is called Awesome Store, you’ll want the sender name to be Awesome Store and the sender email address to be something@example.com.

Verifying the sender email address

To improve the deliverability and look of your emails, we recommend using your store domain in the sender address. Since we take your deliverability seriously, we’ll try to auto-verify the email address for you. If your domain name is hosted on GoDaddy, the verification process should be successful without requiring any step on your part.

If your domain is hosted elsewhere or if you wish to use a generic domain (like @gmail or @hotmail, not recommended), we’ll ask you to verify your email address by clicking on a link in a verification email we’ll send you.

Resending verification

If you didn’t receive a verification email, please check that the email address you entered is correct and check your spam folder before following the steps below to resend.

  1. Sign into WordPress.
  2. Go to Marketing and select Emails.
  3. Under Settings, click on Re-send verification email.

If you don’t verify your email address, emails will still be sent but won’t benefit from improved deliverability sending flows.

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