What is two-step verification?
Two-step verification (2SV, also known as two-factor authentication) adds security by requiring an extra step when you sign in to your account or try to edit sensitive information like your password. We support these 2SV methods:
|2SV method||Security level||When you log in...|
|SMS text message||Good||We'll text you a 6-digit code you must enter. You can't sign in if you don't receive the text.|
|Authenticator app, like Google Authenticator or Authy, on your phone or other device||Better||You must enter the code that the app shows you. You can't sign in if you don't have access to the app.|
|Hardware security key, such as a Yubikey or Google Titan||Best||You must insert the hardware key, otherwise you won't be able to sign in. Make sure you also add a different backup method so support can still verify your identity.|
Set a backup 2SV method
To minimize hassle when something goes wrong (like losing your phone), set a backup 2SV method. When you enable 2SV, set the backup at the same time.
Note: For best results, set your backup on a different device. For example, if an authenticator app on your laptop is your main 2SV, set SMS on your mobile phone as the backup method.